This week has definitely gone down in the week of failures for two major companies: Pepsi Co. and United Airlines. As usual, social media couldn’t let either company live out their fails in private. In true Twitter fashion, they got dragged through the fire…well, United Airlines did, figuratively and literally. On April 9, a video surfaced […]

I’m sure we’ve all looked up something on Urban Dictionary because we didn’t know what it meant, right? According to Google, slang terms are a type of language that consists of words and phrases that are very informal, and typically restricted to a particular context or group of people. Here are a few slang words […]

If I had to give advice to 2017 elected officials in regards to Media Richness Theory and social media, I would say that Twitter is your best bet. It allows users to combine personal, written messages with high variety language. Since officials have to reach a broad audience, face-to-face communication, or even phone calls aren’t […]