Throughout the semester I saw noticeable growth in regards to both my Twitter followers and my Klout score. I began with 1,675 Twitter followers and finished with 1,738. As I already had a considerable following, the followers that did join in from 8/29 to 11/20 increased my influence on Twitter by 1.04%.
Aware that I would have to benchmark this change come December, I paid close attention to who my new followers were. 55% of new audience members were COM 427 classmates, and after close observation, I was able to identify a majority of the remaining 43% as users interested in politics, fashion, travel, entertainment and New York City culture. There were several followers (about 2%) whose interests I couldn’t quite put my finger on, but for the most part my new followers were producing and engaging in the same types of content as me, and I was able to enhance my personal brand around this nuanced community.
I credit this substantial statistic to Tweeting with hashtags such as #NYFW, #socialmedia, #electionday, #debatenight, #election2016 and #ImWithHer. These small sectors of Twittter are the most common and popular hashtags that I used that I believe can be credited for drawing in a crowd with similar interests to my own. In addition to these hashtags I included GIFs, photos and videos for the Tweets’ respective topics, which I hadn’t done as often prior to COM 427 and I noticed a significant increase in sharing and engagement, leading to success on the follower front. Along with these elements I quoted Tweets with content I admired that I thought would excite my own audience. A large number of Tweets I didn’t include visuals and rich media or quotes of such things didn’t hold a candle to the engagement of my Top Ten Tweets you will see in my below analyses. I familiarized myself with my audience and connected with them to stand out in the fast-scrolling Twittersphere. Such creation of relatable and timely rich media content was a key component to the growth I experienced.
The spike in Twitter followers also had an effect on my Klout score which grew from 56 to 61, a total of 1.10% during the entirety of the course.
My most successful Tweet with 548 impressions included a Vine with none other than a French bulldog:
#HappyMonday + here’s to hoping getting through midterms is more successful than this swim 🐶 #NHsmc https://t.co/PaD8K0OTfB
— Zoe Malliaros (@zozomal) October 17, 2016
Not only was this Vine adorable to watch, but by including #HappyMonday I was able to partake in a worldwide conversation about this dreaded weekday. This particular Tweet was also relatable to my classmates and fellow college students as it pertained to midterms, which we all love to hate.
.@standardny shows how NYC is quick to come together after tragedy + opens its doors to #ChelseaNYC victims #NHsmc pic.twitter.com/tDx6IitthC
— Zoe Malliaros (@zozomal) September 18, 2016
When it comes to a time of crisis, nobody join forces quite like New Yorkers. As soon as I saw this Instagram from The Standard Hotel on the High Line in NYC, I was astonished by the timeliness and relevance of the content as well as the kindness after an explosion in Chelsea had taken place and many were seeking shelter. The hotel utilized its enormous following to provide help to New Yorkers affected by the bombing all while enhancing its social responsibility reputation in a time of need. With a substantial amount of followers in NYC combined with my fascination by this quick and genius strategy, I had to share to express those feelings to spread awareness. This Tweet was my second most successful of the semester with 272 total engagements.
My strategy of quoting Tweets with impressive media proved to be successful:
Many fashion brands strive to be non-disruptive and swap out traditional ads for #socialmedia influencers #NHsmc https://t.co/ZYifhLQO61
— Zoe Malliaros (@zozomal) September 6, 2016
A great example of how @BuzzFeed is chipping away at the hierarchy of media to deliver engaging + relatable content #NHsmc https://t.co/XH5JZytjRZ
— Zoe Malliaros (@zozomal) October 6, 2016
.@kenzo stepped away from traditional fragrance branding to introduce #KENZOWorld + its fantasy-like effects #NHsmc https://t.co/FxREdKU2NJ
— Zoe Malliaros (@zozomal) September 6, 2016
Before this semester, I hadn’t quoted many Tweets to share my opinion and would reply to the publisher instead. I found that quoting them gave me more of a voice, and the original content appeared right underneath my own words so my audience was able to follow along closer and reach a better understanding of what I was communicating. My Tweet above about #KENZOWorld received 24 engagements, 7 of which were detail expands to view the original content which was an extremely aesthetically pleasing video, and I received 5 likes for my commentary. Thus, I was able to gauge more interest from my followers by sharing my words along with the video from WWD. The same can be said for my quoted Tweet about Buzzfeed which received 17 total engagements, 2 of which were detail expands to view AdWeek’s Tweet I was reiterating, 8 likes for my own opinion and a Retweet. These are the most valuable of the engagements as they show me my tactic worked. Again, I saw success with my Tweet about fashion brands and social influencers by quoting The Fashion Law with 40 total engagements, 10 of which were detail expands, 12 likes and 2 Retweets. Once more, this reinforced my thinking that quoting Tweets was the way to go.
Breaking through post-election depression also proved beneficial for engagements:
To shift the conversation to something positive + impactful, check out @letsfcancer and donate here: https://t.co/M899nXofPZ #NHsmc
— Zoe Malliaros (@zozomal) November 9, 2016
Receiving 38 total engagements, this Tweet was an outlier to what I like to call Trump shock. It was a moment I was able to take my followers away from the craziness surrounding the surprise over the President Elect and remind them that there are positive causes worth switching their attention to, specifically F Cancer, a charity started by a fellow Syracuse University student.
I experienced exceptionally favorable outcomes by using photos in Tweets:
Definitely worth some #Periscope hearts for this #NHsmc fashion show 👍🏼 pic.twitter.com/pSyTXfeFlx
— Zoe Malliaros (@zozomal) October 26, 2016
After our Periscope challenge in class and many laughs from this particular group, my followers seemed to enjoy it just as much as I did with 80 total engagements. This was a fun look inside the classroom for others to get a chance to see what COM 427 was all about and also encouraged the use of Periscope, another platform although owned by Twitter, which is something new for many to peruse.
When #backtoschool includes a full course load on how to become a social media pro… Bring it on, #NHsmc 📱 pic.twitter.com/26A5KeN5LP
— Zoe Malliaros (@zozomal) August 30, 2016
I kicked off my first #NHsmc Tweet of the semester with the GIF and an astonishing 300 engagements. I thought it was funny, appropriate and very on-brand for myself to use this GIF of Kim Kardashian winking on her smartphone. This is how I pictured myself feeling like a social media pro by the end of the semester and now analyzing these results, it’s pretty accurate! By the engagement numbers many of my COM 427 classmates and fellow SU students can relate too.
It’s safe to say Bella Hadid’s runway fall is how we’re all feeling about midterms right about now 😅 #NHsmc pic.twitter.com/ewxAEivohO
— Zoe Malliaros (@zozomal) October 12, 2016
Another example of relatable content and how college students love to hate midterms. This satirical Tweet featured actual photos of supermodel Bella Hadid taking a fall during her walk in the Michael Kors New York Fashion Week show and received 181 total engagements.
.@KappaKappaGamma Beta Tau is no stranger to the group #selfie during recruitment 📸 #NHsmc pic.twitter.com/HtWtKeodWZ
— Zoe Malliaros (@zozomal) November 2, 2016
This selfie, which I strategically hash tagged #selfie, of my sorority sisters and I during recruitment received 149 total impressions. Again, for many of my followers and classmates this content is relatable. This has been a recurring theme with Tweets that I used images for because it gives followers a real look at what I’m saying, not simply words. By using rich media I’m able to communicate greater and extract more emotion, thus increasing the level of engagement I receive.
The most essential elements to social media success on Twitter are connecting with your audience, staying relevant and productive and utilizing rich media to make your content dynamic and sharable. I thought I knew the ins and outs of Twitter before August 29, but I was only familiar with the most basic layer. In COM 427 I was able to test out different ideas and tactics to grow both my knowledge and my following. In addition to learning and implementing the strategies above and seen on my Twitter, it’s extremely important to like what you’re creating and sharing because that passion reflects the success of your Tweets and across your social media platforms.