I think it is safe to say that social media has become such a huge presence in society. This semester, I have taken a social media class and learned more than I can imagine. I was able learn the insides and outs of Twitter as well as social media usage in a professional setting.
I had an active Twitter handle for a while before taking this course, but I took a break from it for over a year. From the beginning of the semester, I started with 175 followers. Now, it has grown to 200. My Klout score also increased from a 16 to a 34.
I was able to expand my Twitter network by engaging with the Syracuse community, posting tweets about trending topics, and using relevant hashtags. The one thing I believe I could definitely continue working on is interacting more with my fellow followers, whether it is a simple “like” or “reply”.
Below, I collected my top ten tweets during this semester that I think have been successful based on number of impressions, engagements, and engagement rate.
#FF if you are a coffee addict and enjoy college humor, @susiehheller @christyecf @lauraasann will make your day #NHsmc
— Shelley Cheung (@shelley_cheung) September 2, 2016
This was my first #FollowFriday tweet. I received 1,069 impressions, 38 engagements, and a 3.6% engagement rate. The accounts that I tagged also have a relatively high Twitter following which brought in more engagements.
Sneak peak of my #inspiration wall and postcard collection #NHsmc pic.twitter.com/YdlbGvveWk
— Shelley Cheung (@shelley_cheung) September 7, 2016
This was my first tweet in which I posted an original photo. It received 433 impressions, 32 engagements, and an engagement rate of 7.4%. It was a good quality photo in which it showed my interests for fashion and food.
The best part about weekends in the city is brunch #NHsmc pic.twitter.com/gJemnsnDwq
— Shelley Cheung (@shelley_cheung) September 26, 2016
This was my very first time creating a photo collage on Twitter. It received 378 impressions, 30 engagements, and an engagement rate of 7.9%. I thought it definitely could have gained more engagements and impressions if I inserted a couple of hashtags (#weekend, #nyc, #brunch). However, it was still a successful tweet being that it was my first collage.
Missing Europe a little extra today & wishing I could study abroad all over again https://t.co/kCzztpxWii #abroadproblems #NHsmc pic.twitter.com/f2bSQPZgsq
— Shelley Cheung (@shelley_cheung) September 28, 2016
My second photo collage consisted of some of my favorite places that I visited when I studied abroad last semester — London, Paris, and Venice. This tweet received 417 impressions, 26 engagements, and a 6.2% engagement rate.
Best part about spending spring break in Italy was the gelato #abroad #nhsmc pic.twitter.com/nUf9VHsDof
— Shelley Cheung (@shelley_cheung) October 11, 2016
In comparison to my other abroad post, this photo collage received 580 impressions, 22 engagements, and a 3.8% engagement rate. I wanted to share one of my favorite things about my travels in Italy — having the luxury of eating gelato for a whole week.
This #semester has flown by! Really proud of where I'm at right now and looking forward to what the rest of #senioryear has to offer #NHsmc
— Shelley Cheung (@shelley_cheung) November 1, 2016
This Twitter assignment had to do with sharing something positive about myself – how my first semester of senior year was going. It received 508 impressions, 7 engagements, and a 1.4% engagement rate. This tweet was more on the personal side, which I don’t usually go for on my social media accounts. However, I still thought it was important to share something that I would not normally tweet about.
When you receive a #BOGOBurritoText from @ChipotleTweets, my life feels complete 🙃 #NHsmc pic.twitter.com/LYXwCYw001
— Shelley Cheung (@shelley_cheung) October 11, 2016
@shelley_cheung You complete me. -Whit
— Chipotle (@ChipotleTweets) October 11, 2016
For this Twitter assignment we had to create a never before used hashtag. I created #BOGOBurritoText when Chipotle was promoting their matching ingredients game. I even got a nice response from them afterwards. It received 373 impressions, 8 engagements, and a 2.1% engagement rate.
.@brandchannel Your one and only destination with everything you need to know about #branding in all industries #NHsmc
— Shelley Cheung (@shelley_cheung) October 9, 2016
@brandchannel The influence that #socialmedia has in creating brand awareness is tremendous, particularly the retail/fashion industry #NHsmc
— Shelley Cheung (@shelley_cheung) October 10, 2016
For this assignment, I used the Klout search to find an industry expert on branding. I reached out to @brandchannel, which is an online website and a daily newsletter about brand marketing and branding. To my surprise, @brandchannel responded back to my tweet and also followed me. I thought this was a very influential post because brand marketing is something I am strongly interested in pursuing a career in. After this post, I received a couple of more followers from other marketing companies, including @ceros. This tweet received 245 impressions, 7 engagements, and an engagement rate of 2.9%.
When Odell Beckham Jr. gets a touchdown to give @Giants a lead https://t.co/JYtZVDsOLz #GiantsPride #NHSmc
— Shelley Cheung (@shelley_cheung) October 16, 2016
For this tweet, the NY Giants game against the Baltimore Ravens was trending on Twitter. #GiantsPride was a topic and conversation that I jumped into when Odell Beckham Jr. proceeded with a touchdown for the Giants. I shared a Vine that I thought was relatable to how most Giants fans were feeling after that touchdown. This tweet received 614 impressions, 16 engagements, with a rate of 2.6%.
Check out some of my favorite food spots in NYC! https://t.co/551nBVwn28 #foodie #nhsmc pic.twitter.com/yZK9DlrHbS
— Shelley Cheung (@shelley_cheung) September 27, 2016
For this Twitter assignment, I created a public Twitter list of some of my favorite food places in New York City and promoted it on my feed by including a screenshot of the different handles and the link of my list. I received 388 impressions, 24 engagements, and a rate of 6.2%.
Overall, one key takeaway from social media this semester is: creating a tweet with 140 characters or less takes a lot of creative thought and planning. Not all of my tweets were considered successful. However, I was able test out what methods worked and which did not. Utilizing Twitter Analytics is also another tool that I found very useful. I never imagined myself as a heavy Twitter user, but after this class, I was able to explore different opportunities and can definitely see myself continue to use Twitter once this class is over.