In this video, I discuss the confusion with Snapchat’s new update and why backlash on the internet has surfaced. Evan Spiegel introduced the new update back in November, but no one payed attention until their phones automatically updated with the new version of the app. The new update is not user friendly, and people have gone as far to email Snapchat and tweet to them. No one understands the reason for this update. People have said they’re going to start using Instagram stories instead, which is Snapchat’s biggest competition.